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Firmware Update Incomplete

Latest update for RTK Viewer V2.006 downloaded and is operational.

Following the Viewer update, started the Firmware Update, download started and has hung-up without completing or installing the software. The download has been in “Downloading…” mode for over 45 minutes. There appears to be a problem.

Power to laptop is solid, internet access is also solid and uninterrupted.

Can this be stopped and restarted?

Please unplug the USB cable, wait 10sec and re-plug the USB cable. Alpha will boot up in ROM mode. Can then proceed to update firmware again. Once done, will need to unplug the USB cable, wait 10sec and re-plug the USB cable in order to boot up from Flash.

Alpha+ boots up from Flash for normal operation. Only when Flash becomes corrupted for whatever reason, it’ll then boot up from ROM when powering up, still allowing firmware to be updated.