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RTKView Issue (Resolved)


#1

When I use RTKView on my desktop, the app works well
But when I try to open it on a win10 tablet, there is a message “Conversion of serial port name failed - COMXX” and there is no COMXX Port on the list

Does anyone know how to fix it?


#2

Hi Giorgios,
Can you capture the screen of RTKViewer when the error happens?


#3

1

The first photo is from Device Manager

2

The second one is the message when I open rtkview

The third one is from the app, but i could not take a screenshot while drop down menu was opened. There is no COM23


#4

Hi Giorgios,
Our engineering guys just finished a trial version. Can you download and try it out? Let us know if this resolves your issue.


#5

Hey Jim. It is ok now
Thank you


#6

Hi Giorgios,
Thank your for confirmation.