Some customers have problem retrieving S100 log files. A tutorial video has been added to section 5-3 of S100 User Guide. Click re-load button of your browser to load the latest version document. Update Polaris Connect App to 2021.07.04 version 1.56 for log file download improvements.
Retrieving S100 Log File Tutorial Video
S100 User Guide 2021.07.08 version